Terms of Service

1. The agreement

Sirplix is operated by Ayman Ellaimouni, its founder, based in the United Arab Emirates. Sirplix is not yet a registered company; when it is, these pages will name the company and its registered address.

By creating an account or using Sirplix you agree to these terms and to our Privacy Policy. If you use Sirplix for a business, you confirm you may accept these terms for it. We are an online business. We do not have an office open to the public; please contact us by email.

2. The service

Sirplix is online software for running a business: boards and records, ready-made apps (such as Education, Gym and Shop), automations, connected accounts and reports. We improve it continuously and may change or remove features; we will tell you in advance about changes that take away something important you rely on. Some features are marked early access and may change faster.

3. Accounts

• Give accurate details and keep your password and API keys secret. You are responsible for what happens in your account.
• An owner controls a business’s workspace: who has access, their role (owner, admin, member, viewer, instructor), and its settings. The business is responsible for its team’s use.
• Tell us at once at support@sirplix.com if you believe your account has been misused.

4. Your data

Your business’s content belongs to you. You give us permission to host, copy, process and show it only to provide and secure the service for you. We process it on your instructions under our Data Processing Agreement (sirplix.com/dpa), which forms part of these terms. You can export your boards at any time, and close your business to have it erased (section 12).

You are responsible for having the right to put personal data into Sirplix — for example telling your customers, and getting consent where the law requires it (such as for marketing messages or children’s data).

5. Acceptable use

You must not use Sirplix to:

• break any law, or store or send content that is illegal, fraudulent, abusive, or infringes others’ rights;
• send spam or unwanted messages — WhatsApp, email and other messages must follow the law and the rules of the channel (including the WhatsApp Business Messaging Policy);
• access data or accounts you are not allowed to, test or break our security, overload the service, or copy or resell it without our written agreement;
• upload malware, or use the API in a way that harms the service or other users.

We may suspend access that breaks these rules or puts others at risk; where possible we will warn you first.

6. Connected services

Google, Zoom, WhatsApp (Meta), Stripe and other services you connect are provided by those companies under their own terms and policies, which you must follow. Sirplix uses them only as you instruct. We are not responsible for those services, their availability or their charges (for example Meta’s charges for WhatsApp templates, or Stripe’s fees).

7. Plans, trials and payment

• Prices are shown on sirplix.com, per business, in UAE dirhams (AED), excluding taxes such as VAT where they apply.
• New businesses get a free 14-day trial of the Business plan; after it, the business moves to the plan it chooses. The Free plan has the limits shown on our website.
• Paid plans are billed in advance, monthly or yearly, and renew automatically until cancelled. Until online billing is available, we invoice you as agreed by email.
• You can cancel at any time; your plan stays active until the end of the period you paid for. Payments are not refundable for partly used periods, except where the law requires it.
• We may change prices with at least 30 days’ notice; a new price applies from your next renewal.

8. Availability and support

We work hard to keep Sirplix running and your data safe, with backups before every update, but we do not promise it will always be available or free of errors. We may need short maintenance windows. Support is by email at support@sirplix.com.

9. Our property

Sirplix, its software, design and brand belong to us. These terms do not give you any right to them except to use the service. If you send us ideas or feedback, we may use them without obligation.

10. Disclaimer and limits of liability

To the extent the law allows, Sirplix is provided “as is”. We are not liable for indirect or consequential losses (such as lost profits, revenue or data) or for losses caused by connected services or by how you use Sirplix. Our total liability for any claim is limited to the amount you paid us in the 12 months before it arose (or AED 500 if you paid nothing). Nothing in these terms limits liability that the law does not allow to be limited.

11. Your responsibility to us

You will cover our reasonable costs if a claim is brought against us because of content you put into Sirplix or your breach of these terms or the law.

12. Ending

You can stop using Sirplix at any time. An owner can close a business in Settings → Business; it is closed at once and erased within 30 days (you can cancel before then). We may end or suspend an account that seriously or repeatedly breaks these terms, or if we stop offering the service — in that case with at least 30 days’ notice and time to export your data.

13. Changes to these terms

We may update these terms. For important changes we will tell account holders at least 30 days before they apply. If you continue to use Sirplix after that, the new terms apply.

14. Law

These terms are governed by the laws of the United Arab Emirates. Disputes go to the competent courts of the UAE, unless the law where you live gives you the right to go to your local courts.

15. Contact

• Customer support: support@sirplix.com
• Privacy and data requests: privacy@sirplix.com